Hotline Counseling Intern Project

Family Paths has partnered with the Safe Start Initiative as a consultant to the Promising Approaches Initiative, which seeks to increase the capacity of Oakland's family hotline services. Family Paths' 24 Hour Parent Support and Resource Line has been chosen as the Alameda County hotline number to be distributed to families needing assistance due to the affects of domestic violence.

In order to fulfill the goals of the Promising Approaches Initiative, Family Paths has developed the Hotline Counseling Intern Project. Our three interns answer calls, work on special projects and attend agency and community trainings. Interns assist the staff by increasing the number of callers who are immediately responded to and by providing additional ongoing case management for clients. They assist in writing training materials for volunteers and staff and gathering statistics, as well as with additional projects.

Meet Kareen McCabe, one of our Hotline Counseling Interns!

Kareen, what brought you to Family Paths? I'm currently in school at Holy Names University, finishing up my second master's degree in Forensic Psychology. I was happy to find what we call "counted hours" on a hotline. I'm definitely still working on fulfilling the program's 3,000 hour requirement!

Tell us something about your experience before coming to Family Paths. I grew up here in Oakland, and graduated with my master's degree in Counseling Psychology in May 2009. That involved working in a traineeship, during which I counseled kids and families at Patton Academy for three semesters.

In the November spirit, tell us something you are thankful for! Really, I'm thankful that I'm able to work in a position that's meaningful. That is so important to me.

The goal of the Safe Start Initiative is to broaden the knowledge of and promote community investment in evidence-based strategies for reducing the impact of children's exposure to violence. Visit Safe Start Center for more information on Safe Start's mission and goals.